Booking
Main » Services

Services, Four Elements Hotels

Many years’ experience of the team, high speed and quality of work and a flexible approach to project management of the management company "Four elements of hospitality" allow us to occupy a favorable position in the Russian and foreign hotel market.

The management company "Four Elements Hospitality" invites to cooperation of hotel owners, interested in the successful conduct of its business in such areas as: the management of the hotel under its own brand, under the brand Four Elements Hotels or under any international or Russian brand, granted the franchise; audit of business processes and consulting of all areas; the creation of the concept, coordination of projects and technical supervision of construction; preparation of hotel opening. The company's capabilities are not limited to working with hotels; it offers management services for all types of commercial real estate: multifunctional shopping and entertainment complexes, conference and business centers, restaurants. In the interests of the owner, we always have an individual approach to each object.

Operational management of the hotel.

  • Total audit of hotel;
  • Development and implementation of hotel operating standards, depending on the level of hotel classification;
  • Rebranding to the standards of the selected brand;
  • Implementation of revenue management system and segmented proactive sales program;
  • Joining the hotel to the loyalty program of the network; • Development and execution of the hotel sales and marketing plan;
  • Implementation of quality control system;
  • Personnel management (corporate culture, recruitment, systems of adaptation, motivation, training and evaluation of personnel);
  • Legal support;
  • Implementation of centralized procurement system, including marketing contracts;
  • Maintenance and service of the hotel.

Consulting

  • Financial and operational audit;
  • Cost optimization;
  • Development of budgets and sales and marketing plan;
  • Development of models for Bank financing;
  • Implementation of hotel revenue management system and segmented proactive sales program;
  • Development and implementation of standards and procedures for all services and activities of the hotel;
  • Quality of service check by "mystery shopping" method»;
  • Personnel audit, optimization of staff structure, implementation of systems of selection, adaptation, motivation, training;
  • Selection of hotel Manager and service managers;
  • Legal support;
  • Implementation of quality control system.

Technical support of construction of a new hotel in compliance with the established quality standards.

  • Project concept development;
  • Architectural and interior planning of the hotel;
  • Coordination of the design project;
  • Approval of the master plan;
  • Coordination of project documentation;
  • Assist in the selection of property management systems;
  • Work with contractors and service providers;
  • Preparation of the facility for commissioning;
  • Function of the official representative of the owner.

The hotel's preparation for the opening.

  • Budgeting and business plan in preparation for the opening;
  • Organization of the process of concluding contracts necessary for the functioning of the hotel;
  • Personnel management and organization of trainings, selection and adaptation of the hotel Manager and service managers;
  • Consultation in the purchase of furniture, equipment and fixed assets;
  • Development of integration standards;
  • Sales, marketing and PR;
  • Connect the hotel to the distribution channels;
  • Technical support;
  • Soft Opening (Pre-opening);
  • Grand Opening (Official opening).